Citi Studio

IT is a SCAM.
You get invited there by a model agency and at the end they try to sell you those pictures to get a contract with tge agency.


Scam scam scam!!!! Do not go

I applied for a free shooting service, they called me saying I won. I booked the appointment. They asked for a £50 deposit (for my "free" shooting). I was too good and believed that they will pay me back after the shooting. Because I was only limited time in London, I couldn't make it. I called them couple of days in advance to cancel. They didn't refund me. So, for a "free service" they offered, and never happened, I needed to pay £50. They are losers, won't go there.

Very bad customer service. The staff was rude and exceptionally unorganised. Made us wait for two hours and had no clue when the Photoshoot will take place. We ended up walking out with no shoot and a very bad day. Please DO NOT GO here.. It's the worst experience I have had so far..

BEWARE CONMEN AT WORK!!!!

My family and I were left waiting for an hour and a half even though we were given an appointment time.

When we were taken down for our photographs to be taken we were told that due to "the rules" we would have to have shots of our children alone, when we only wanted the family photo which came with the package, which had been bought for us.

When we got down to have a look at the photos we were told that we were entitled to two prints, we narrowed them down, then the conman went to work.

After saying over and over again that I did not want to use my £40 deposit on any other photos the man would not give up. So eventually we agreed, mainly just so we could actually get out of there, that with my deposit I would get the twelve images left on the screen put on a disc.

At no time did the man say that I would not be entitled then to get my two printed photos which were part of the original package, he only said that I would get the disc with the twelve images for my £40.

When we called to check when our two photos would arrive the receptionist is clearly well trained in this sort of disagreement and just kept saying that I had signed to say that I only wanted the disc, he ended by telling me that we were "just going round in circles", what great customer service, he even had the cheek to make out that I had got a good deal.

If you value your time and your wallet don't even think about going here, even if you get a voucher as a gift, the deposit is obviously taken as a way to rob customers of their money.

DON'T DO IT

p.s. I would have given this NO STARS but that option is not available.

Day light robbery!! Unless you want poor quality pictures, to be rushed through viewing them once you are done taking them and then to be charged £50 per image for them afterwards (and that is without them being airbrushed) DO NOT GO HERE! The photographer himself was lovely if a little rushed and unimaginative. But the sheer audacity of them trying to charge £800 for 40 images (that is discounted) of family pictures. This by the way does not include hair, make up, airbrushing and less than half an hour of actual picture time. that are never going to be used in any sort of advertising is ludicrous.
Please do not go here.

Absolutely awful place, never would I go back! My app was booked for 1pm I didn't get seen until 1.40 and never got a warning they were running late never got offered a drink the whole 4 hours I was there, I spent more time waiting than I did having my hair and make up done or having photos done. 2 people done my hair and make up at same time girls were lovely but was very rushed only took 15 mins to do both never got asked how I wanted it and my make up wasn't how i wanted it at all my hair was straightened that was it, after that I then sat back down and no one come to me for another hour I then had my photos done and I felt very uncomfortable I was taken into 3 diff rooms to have photos done and others were all having them done to, a man that worked there was walking about on the phone to a company about arranging to view a house, very unprofessional, couldn't even get changed with out people still in the room, felt so uncomfortable, the whole time i just wanted to leave. Again the lady doing the photos was lovely but the whole atmosphere and the way everything run was awful. I then waited 45 to see pics and when I did the man just looked threw them all told me the prices which started at £380 for 10 photos on CD. He then put them on a slide show for me to view but stopped half way threw and went threw them single I felt rushed and like he just wanted me to buy, he went threw them and deleted all the ones he through wasn't good I didn't get a say in what I liked, he always commented ' I have a sexy face but big arms and the dress I was wearing didn't suit me ' I felt so down and upset I just wanted to leave, I left the room to have a think but I just wanted to leave! I left and just asked for my 2 free prints and my deposit money back! Never would I recommended! Absolutely awful!!!

My friend bought me a groupon voucher for the 1950s offer. The experience turned sour after the shoot. We got to the private viewing room and the gentleman who is supposed to show you the photos was instantly trying to rush you out. He didn't even let the slide show finish before frantically clicking through the remaining 10 shots. We didn't have time to work out what we liked. We were then told that our free shot was an individual shot even though it was a two person experience to share together. We politely questioned this and then the man got rude and intimidating. He asked us "what do you expect, every photo for free", "most people spend a lot of money and you're not spending anything". We hadn't even suggested as such. We said his behaviour was unprofessional and he said "not a word of thanks from you two". We had thanked him! I then asked how long he will keep the pictures as I wanted to buy some but wanted to look through in a comfortable environment. He replied "already deleted, by worth it for us to keep them". We couldn't believe it. We complained to the manager and suggested he judged us because we had bought groupon. The manager instantly said that wasn't the case. He came back to us and walked is outside and said the man had denied being ride and called us rude. Completely shocking behaviour. He tried to offer all photos for £100. The price wasn't the issue, it was the treatment of that man!!! Having left feeling shaken, we found many similar reviews. Shocking behaviour. Should be ashamed of himself and the manager for endorsing it since it's happened many times.

Booked a WOWCHER deal. Although we waited an hour for our hair and make-up to be done we were thrilled with the results. The two make-up artists were excellent and made us feel very comfortable.
However, the photographer made us feel very uncomfortable, very 'touchy-feely' with a few crude comments thrown in.
Then came the HUGE disappointment. The deal included a free image on CD. When choosing our image they show you a price list stating that individual images are £50 and bulk buys start at £300 for ten. We didn't have that sort of money so we opted to just have the free pic and were then told that we were not allowed to chose one of both of us (which was not stated on the voucher - it actually said we could pick a photo of our choice) and that we could only pick a single shot. I knew then what sort of company they were. The guy then offered us a 'deal' for some pics for £100 which I've read they do a lot and we left.
I also paid £50 for a 'good will' booking fee which I realised there was no mention of. I phoned them and asked about it and how I would be getting that refunded and had the receptionist try to tell me that we had agreed to pay £150 for the images and wouldn't be getting the booking fee back. To cut a very long story short I had to threaten them with Citizens Advice and the police before they would give me back my deposit.
I would never use them again.

OMG!!! I will never go there again!!!Went there abt week ago with my best friend with vouchers.The girls who were doing make-up were very nice and polite(although we didn't like a make-up we asked for smoky eyes and it was too much and we were looking like sb beaten us,my friend already rub some off in the toilet)) so as a photographer..But the guy who deals with customers in the end should have been fired straight away!!!I've never seen customer service like that!!!The guy is so rude!!!We bought 2 separate vouchers with 2 free images to get each and he said to us we just get 1 each.We started to explain what we bought and wanted show him a voucher but he said it won't change anyth!Then he started complain how expensive everyth is and that people want everyth for free,but we just wanted what we bought! Then he called manager(not that nice either)After long arguments we were so pissed that we decided to take this 1 photo and our deposit back and walk away.Then he said''very strange You just want to take 1 photo,unusual''and then he started to come up with some funny offers..in the end he gave us 3 pictures each for our deposits(we wanted just 2 free images like a voucher saidand it was a problem..)but he told us to be very quick choosing because he doesn't have time and has to go somewhere which was very funny cos we saw few customers waiting and obviously it is HIS BLOODY JOB to do it properly and let customers choose them fav image slowly!Suddenly he even offered us all pictures for just £60!!-strange cos at the very begining he introduced same thing for £1200!!!We were shocked!!!There are not professional!!!They supposed to get new customers with these offers like the other salons do and not push them away!!!Our feets will never ever go back there!!!Very dissapointed,bad experience!!!Please don't go there!!!